Last modified: 17/10/2024


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Chara Technologies ("Chara Technologies," "we," or "us") values your privacy and is committed to protecting it as outlined in this Privacy Policy. This Privacy Policy explains the types of information we may collect from you or that you may provide when visiting www.chara.co.in (our "website"), and how we collect, use, maintain, protect, and disclose that information. Please read this Privacy Policy carefully. By using the website, you agree to be bound by this Privacy Policy. If you do not agree, your sole remedy is to discontinue using the website.
Contact Information


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For any questions or comments regarding this Privacy Policy and our privacy practices, please send an email to askus@chara.co.in or write to us at:


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Chara Technologies


‍No.733/147, 2nd Cross, 21st Main Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102
User Information and How We Collect It
We may collect two types of information from you:

• Public information and private information.
Public Information: Information that is publicly known or cannot identify you as an individual.
• Private Information: Information that identifies you personally, such as your name, mailing address, email address, and telephone number. This information is collected when you interact with our website, for example, by filling out online forms, creating an account, or conducting online transactions.

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This site uses Google Analytics, a third-party web analytics service offered by Google, to track and report website traffic. Additionally, we may place cookies in your browser to recognise you as a user. If you decline cookies, some parts of the website may not function properly. We do not allow third-party cookies unless those third parties are performing services on our behalf.

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How We Use Public Information

Because public information does not identify you personally, we may use or share it without restriction. If we de-identify your private information (remove personally identifiable elements), it will be treated as public information.


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How We Process and Use Private Information


• Provide access to our products or services.
• Respond to your requests or provide ongoing service and support.
• Contact you with information of interest.
• Request your opinion on our services or products.
• Keep records and perform analysis to improve our programs, products, and services.
• Combine online information with other sources to enhance user experiences.

We may also use your private information to protect our rights or property, ensure health and safety, and comply with legal obligations.

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Communication


We may contact you via email, phone, or mail to provide technical support or respond to inquiries. If you use an online form to communicate with us, we may respond via email.
Chara Technologies is located in India, and this website may be managed in other countries, including the United States. By using the website, you consent to the transfer and storage of information in these countries, including outside the European Union.

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How we share information with others

We do not share your private information with unrelated third parties without your permission, except as described in this Privacy Policy. In the normal course of business, we may share information with vendors who provide services on our behalf, such as website hosting or analytics. These vendors are required to keep your information confidential and use it only to provide the agreed services.
We may also be required to share your private information in response to legal requests such as court orders, subpoenas, or other legal processes. Additionally, we may disclose private information to protect our rights, property, health, safety, or as otherwise required by law.

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How Private Information Is Secured


How Private Information Is Secured
We use standard security measures to protect your private information from unauthorised access, loss, misuse, alteration, or destruction. Only authorised personnel and third-party vendors have access to your private information, and they are required to maintain its confidentiality. However, no security system is completely foolproof, and we cannot guarantee absolute security.

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How You Can Access, Change, and/or Delete Private Information

You may request access, correction, or deletion of any private information you have submitted by contacting us at the address listed in the "Contact Information" section of this Privacy Policy.

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Children’s Privacy Rights

We do not knowingly collect private information from children under the age of 13. If you believe that we have inadvertently collected such information, please contact us so we can take appropriate action.

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Changes to This Privacy Policy

This Privacy Policy is effective as of 17th October 2024. We reserve the right to make changes to this Privacy Policy at any time. If material changes are made, we will post a notice on the homepage of the website. If changes affect how we use your private information, we will give you an opportunity to opt-out. Your continued use of the website after any changes indicates your acceptance of the updated terms.

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Third-Party Links

Our website may contain links to third-party websites. Once you leave our website, this Privacy Policy no longer applies, and we encourage you to review the privacy policies of any other websites you visit.

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Third-Party Services

We may use third-party vendors to provide services for the website, such as hosting, analysing user interactions, or managing email communications. These vendors may have access to user information to perform these services but are required to protect the information and only use it for the purposes specified.